Shipping policy

Shipping Policy

Processing & Handling Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive an email confirmation with tracking details once your order is shipped.

Shipping Time & Rates

  • Standard Shipping: 7-15 business days
  • Express Shipping: 3-7 business days (if available at checkout)
  • Shipping costs vary based on location and product weight. The final shipping cost is displayed at checkout.

Shipping Locations

We currently ship to the USA, Canada, UK, Australia, and select international countries.

Delays & Issues

  • If your order is delayed due to unforeseen circumstances (e.g., customs, carrier delays), we will notify you via email.
  • If your package is missing, please contact our support team at support@josephecom.com.